BEDTIME BUTTONS SUPPORT
Need a hand?
Something not quite right, or a question about the game? You're in the right place.
Questions & answers
When can I play?
Coming soon to Android and iOS. Release dates to be announced.
How do I report a bug or share feedback?
In the game, choose Report a Bug or Send Feedback, write your message, then review it before pressing Send. You can also email playwhizbang@gmail.com. Tell us what happened, which game or screen you were using, and your device and app version if you know them.
In-game reports do not automatically include your email address. If you would like a reply, include a contact address or email us directly.
How do I change the language?
Open Settings → Language, then select the language you want to use.
How do I earn and spend Zzz?
Earn Zzz by playing the mini-games, then spend them on unlocks in the Zzz shop. Zzz are earned game currency. Planned optional real-money purchases are separate and are not available in the current prerelease game.
Where can I find something I've unlocked?
Check Player Journal → Inventory to see what you own. For room items, open Bedroom → Decorate and choose the relevant group and category. For app styles, open Customize, preview your choice and select Apply. Unlocking an item does not equip it automatically.
Is my progress saved online?
Progress is saved on your device. The current game has no online player account or cloud-save service. Clearing app storage can remove your progress and owned-item records, so please contact us before trying it to fix a problem.
What if a paid item is missing or doesn't work?
Real-money purchases are not enabled in the current prerelease game. Once purchases are available, contact playwhizbang@gmail.com if a paid item has not unlocked, an entitlement is missing or a purchase does not work. Whiz Bang! Games can help investigate. Include the item name, platform, approximate purchase date and what went wrong. Do not send payment-card details, passwords or account credentials.
Where do I get help with payments or refunds?
These links are for purchases made through the relevant store, once Bedtime Buttons purchases are available.
Google Play: see Google Play purchase and refund guidance.
Apple App Store: see Apple's refund guidance or use Apple's refund request service.
Refund eligibility and decisions depend on the applicable platform policies and your consumer rights. A refund is not guaranteed. For missing or faulty in-game content, you can also contact Whiz Bang! Games for help.
GET IN TOUCH
Contact support
Send a question or tell us what went wrong at playwhizbang@gmail.com. Please leave out passwords, payment-card details and other sensitive information.